Privacy Policy

Last Updated: 3/10/2024

1. Introduction

Welcome to Raqam786, a product of Waseea Software L.L.C.. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our mobile application.

By using Raqam786, you consent to the practices described in this Privacy Policy. We take your privacy seriously and are committed to complying with applicable data protection laws, including GDPR and CCPA.

2. Information We Collect

Personal Information:

When you register for an account, we collect your:

• Email address

• Name

• Password

• Phone number

Additional Information:

In the process of selling special car plates and phone numbers, you may voluntarily provide additional information, such as:

• Images and descriptions of the items you are listing

• Transaction details and history

Automatically Collected Information:

We may also automatically collect certain data about your device and usage, such as:

• Device type and unique identifiers

• IP address

• Usage statistics and analytics (e.g., pages visited, time spent)

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage user accounts

• To facilitate the buying and selling of special car plates and phone numbers

• To communicate with you about your account, transactions, and updates related to the app

• To improve our services and customize your experience

• To comply with legal obligations

4. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete your data unless we are required to retain it for legal, regulatory, or operational purposes.

6. Sharing of Information

Third-Party Service Providers:

We may share your information with third-party service providers who assist us in delivering our services. These providers are obligated to keep your information confidential.

Legal Compliance:

We may disclose your information in response to legal requirements, such as court orders, subpoenas, or when necessary to protect our rights, interests, or the safety of others.

7. Your Choices and Rights

Account Information:

You can review, update, or delete your account information in the app settings.

Marketing Communications:

You can opt-out of receiving promotional emails by following the instructions in the emails or by adjusting your notification settings.

8. User Rights (GDPR and CCPA)

If you are a resident of the European Union (GDPR) or California (CCPA), you have the following rights regarding your personal data:

• Access: You have the right to request access to the data we hold about you.

• Correction: You can request corrections to any inaccuracies in your personal data.

• Deletion: You may request the deletion of your data, subject to certain legal obligations.

• Portability: You can request a copy of your data in a machine-readable format.

• Objection: You have the right to object to the processing of your data for certain purposes, such as marketing.

To exercise any of these rights, please contact us at privacy@raqamapp.ae.

9. Consent for Data Collection

By using our app, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy. You have the right to withdraw consent at any time by contacting us at privacy@raqamapp.ae or adjusting your account settings.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Waseea Software L.L.C.
Raqam786
Off 6-6, Sony Building, Dubai, UAE
Phone: +971 524247777
Email: privacy@raqamapp.ae